Jan
26
2015

Dell KACE K1000 provides anypoint management to tame network device proliferation

IT environments are becoming increasingly more diverse and complex, and consequently harder to manage. Mobility, along with more and more “smart” devices (i.e. the Internet of Things) has led to a significant increase in the number and types of devices that are connected to corporate networks, devices that you must now track,manage and secure.

Proliferation of New Devices in IT Environments

Dimensional Research, December 2014, Sponsored by Dell

The scope of the problem becomes even larger when you also consider the number of different platforms that need to be managed – these include Windows, Windows Server, Mac OS X, Linux, UNIX, Chromebook, iOS and Android. Issues and concerns may include:

  • Lack of visibility over all of the devices accessing the corporate network, which results in security and compliance concerns, and can lead to increased downtime for key systems, devices and applications. This can reduce productivity and result in frustrated end users.
  • Having to use multiple tools to manage a heterogeneous environment consumes budget and human resources, introduces complexity in managing the business, and can lead to console fatigue.
  • Adoption of non-Windows-systems – such as Chromebooks or Linux devices – becomes an entirely new challenge, especially due to the lack of integration of these platforms with a primary systems management solution for such key functions as asset lifecycle management and service desk.

All of these factors are driving the imperative for you to make anypoint systems management a higher priority. If your organization previously felt that it could ‘get along’ without a comprehensive systems management strategy, you are likely now feeling the pressure to find a comprehensive “anypoint” systems management solution, one that is both easy to use and addresses all of your concerns.

The Dell KACE K1000 Systems Management Appliance (K1000) provides you with that solution. The K1000 provides comprehensive systems management for computers and servers, including discovery, inventory and asset management, software distribution, patch management, policy enforcement and service desk. And the latest release of the K1000 (available in March 2015) strengthens the focus on anypoint systems management and delivers greater visibility across your entire IT environment. New and enhanced functionality expands the types of devices managed by the K1000 to Chromebooks, Windows servers and network connected non-computer devices.  We have also made improvements to the usability of a number of K1000 components. With this release, the K1000:

  • Becomes the first systems management solution to inventory Chromebooks – the information is integrated into K1000’s asset management, reporting, alerting and service desk workflows to provide comprehensive asset lifecycle management for Chromebooks
  • Expands its server management capabilities by introducing log, threshold and application monitoring for servers
  • Extends its agentless inventory capabilities to Windows servers and PCs to allay any concerns over agent-related performance issues on mission critical servers
  • Enables you to gather actionable data from connected non-computer devices – printers, projectors, power back-up devices – and integrates that data with K1000’s reporting, alert and service desk workflows to enable pro-active device maintenance
  • Delivers simplified deployment and ease of use through a redesigned interface and enhanced functionality for patch management, service desk agent deployment and software asset management

You can find out more about the latest enhancements to the K1000 by attending a live demo or by visiting www.kace.com or http://software.dell.com/products/kace-k1000-systems-management-appliance/.

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Jan
22
2015

2015 Dell KACE Backyard Boot Kamp Schedule Announced!

Dell KACE Backyard Boot Kamp – Classrooms in a city near you!

You saw it here first! We’re extremely pleased to announce the 2015 Backyard Boot Kamp schedule! We’ll be in multiple cities from March until October in North America.

Location Dates Registration Link
Santa Clara, CA March 2-6 https://www.regonline.com/KACESantaClara201503
Austin, TX March 16-20 https://www.regonline.com/KACEAustin201503
Herndon, VA April 20-24 https://www.regonline.com/KACEWashingtonDC201504
Toronto, ON May 4-8 https://www.regonline.com/KACEToronto201505
Vancouver, BC May 11-15 https://www.regonline.com/KACEVancouver201505
Chicago, IL May 18-21 https://www.regonline.com/KACEChicago201505
Austin, TX June 1-5 https://www.regonline.com/KACEAustin201506
Aliso Veijo, CA June 15-20 https://www.regonline.com/KACEAlisoViejo201506
Toronto, ON July 6-10 https://www.regonline.com/KACEToronto201507
Vancouver, BC July 13-17 https://www.regonline.com/KACEVancouver201507
New York, NY August 3-7 https://www.regonline.com/KACENewYork201508
Chicago, IL August 10-14 https://www.regonline.com/KACEChicago201508
Santa Clara, CA October 5-9 https://www.regonline.com/KACESantaClara201510
Austin, TX October 12-16 https://www.regonline.com/KACEAustin201510

We want you to learn all the latest tricks and tips for using your Dell KACE Appliance. That’s why we’re bringing our popular training directly to you. Register today for multiple days of instructor-led training that will refresh or enhance your skill set and empower you to save even more time and money with your Dell KACE Appliances.

Don’t miss the fun and educational event that will enable you to not only extract maximum benefit from your Dell KACE Appliance, but also gain advice for using Dell KACE in your environment — directly from the experts. You’ll also get to know your fellow users in the local Dell KACE community, and in many cases- attendees benefit from minimal travel expenses and time away from the office.

How are the classes structured?

  • Dell KACE Boot Kamp training includes 3 days of K1000 Systems Management Appliance training, and/or 1 day of K2000 Systems Deployment Appliance training . You’ll gain step-by-step guidance to help you with initial agent provisioning, software management, patch management, user roles, inventory, scripted installations, native imaging, and deep-dives into many other features and concepts.
  • Each classroom is limited to 15 attendees per instructor, so you’ll have plenty of opportunity to interact, ask questions, discuss ideas, and more. Each instructor is a Dell KACE expert and they have more experience than you can imagine. Your classroom equipment will have virtual appliances just for you to explore and learn with- no shared equipment.
  • Each day begins at 9:00 am (earlier if all attendees are present), and we conclude around 4:00 pm. This might seem like a short day, but we pack a lot into the day! This also minimizes impact with attendees who commute.
  • Registration includes classroom and materials only. No meals will be provided. Drinks and light snacks will be available during the day. Meal times are scheduled longer than 1 hour to accommodate off-campus meals, however many locations offer on-site cafes. Travel and accommodations are not provided by, or arranged by Dell.


Should I attend?
We think so, but here’s some information that might help you decide. Boot Kamps are designed specifically for new users, or those desiring a skills refresh. They are not intended for advanced KACE users, nor should they be considered a replacement for JumpStart training that was purchased with your appliance. Boot Kamps are usually best attended by:

  • New team members that may not have attended JumpStart
  • Team members seeking overall product knowledge
  • Team members who haven’t used the appliance in some time
  • Team members that prefer to practice and learn in a non-production environment
  • Those preparing to implement new features of the appliances that were previously not in use.
  • Anyone seeking to gain new knowledge and experience with the K1000 and K2000 appliances.
  • Anyone wanting to sharpen their skills to gain the most from Dell World User Forum 2015

Seats are extremely limited for these events, so register now!

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Dec
5
2014

Quick and easy imaging for Macs and Windows PCs, servers and tablets with the Dell KACE K2000!

The newest release of the Dell KACE K2000 Deployment Appliance makes multi-platform deployment dramatically easier with multicasting for Apple Mac computers and a brand new user interface allowing organizations to quickly roll out large numbers of Macs along with Windows PCs. Customers also have the ability to remotely deploy Windows tablets over the network, in conjunction with the Dell KACE K1000 Management Appliance. With its expanded deployment capabilities and new easy-to-use interface, release 3.7 of Dell KACE 2000 increases performance and reliability for multi-platform OS deployment and makes it available to organizations of all sizes.

Organizations can save a significant amount of time by leveraging the new features of the K2000:

  • Multicast imaging for MAC OS X with simultaneous deployment to large numbers of Macs
  • Automated deployment of images to Windows tablets over the network, in conjunction with the Dell KACE K1000
  • An intuitive new user interface that improves user experience and productivity and includes a customizable dashboard, new contextual help and user defined persistence

 To learn more about the K2000, click on the following links:

For additional information, contact us at (877) MGMT-DONE/(877) 646-8366 or email us at sales@kace.com.

Happy Imaging! :)

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Nov
13
2014

Note From the Editor…

It’s nice to reminisce. I was reading an article about why monitors aren’t black with green dots any longer; Spoiler- they say it’s because of eyes with astigmatism. Not sure I agree with that, since I have astigmatism in both eyes and actually prefer the dark background and light text. Regardless, the article got me thinking back to my first computer. An Apple IIGS “Woz Edition” came into our home somewhere around 1987, it was glorious. It had a mouse, TWO floppy drives, an RGB color monitor, and a color dot matrix printer. Yes- dot matrix dabbled in color too, folks! It had something called Apple Desktop Bus (ADB). It had no hard drive, but we didn’t need it- everything ran just fine in RAM loaded off of those handy floppies. Networks hadn’t really become a reality yet (AppleTalk doesn’t count in my opinion), but I installed a 2400 baud modem and got some BBS activities going, that is, until we got a rather hefty phone bill… It was a powerhouse and I was hooked.

Fast forward to 2014, and my home thermostat is more powerful than the entirety of that computer, but it laid the groundwork for so much. I look back and see ADB as the building block for USB- one of the most successful and ubiquitous standards ever. That RAM/disk idea? Yep- that’s in play today on every computer you use. Who even uses floppy disks anymore? You do! That USB stick that you keep in the drawer to quickly transfer files, print something, take something home, etc.- it’s a glorified floppy disk. Sure- it holds more than every Apple IIGS ever sold, combined, could have, but it’s portable storage. That color dot-matrix printer? Okay, that never really panned out- but think of the concept of dot matrix: a tightly grouped pattern of pins that fire at a certain color to produce an image. How do TV’s, Monitors, Phones, and nearly every other type of display work? Oh- the same way. The dial-up bulletin boards of the 70’s and 80’s set the tone for information sharing, collaboration, and the free exchange of tools. That’s the origin of the massively-game-changing-planetary-system that connects us, a.k.a. The Internet. The mouse remains largely unchanged, but the point and click concept was new in the 80′s- we’ve adapted it to work with touch, eye-tracking, gestures, and more.

I guess I was pretty cutting edge in 1987- being so far into the future that Emmett Brown couldn’t have predicted where we would be. I’m still waiting for my hover car. I think Maglev can still work out. Here’s to the future!

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Nov
12
2014

Dr. K’s Korner – Customer Q&A

Every month we take questions for Dr. K. and answer the best one in front of the world!

Have a question for Dr. K? Send an e-mail to kketeam@kace.com

Question:

Is it possible to meter the accumulative uptime of a computer? We need to see how long our PC’s are online for over a year to work out potential cost savings if we enforce machine shutdowns. We have tried this by metering the Kace Agent its self, but curious to know if there is a better way?

 


Answer
:

Excellent question! There’s always more than one way to accomplish something, and I like the approach you are taking, however it may not be necessary. Many years ago, we implemented a cumulative uptime monitor in K1000 for exactly this purpose, along with some useful scripts, and reports. In your reporting module you’ll find There is a great set of reports categorized as “Power Management” that will give you some excellent slices of your energy consumption and potential savings. You could easily duplicate and modify any of them to fit your needs. Keep in mind that not all operating systems report their uptime the same way, but it will get you most of the way to that magic number of usage that you need. Energy reporting is never an exact science. Another piece to this puzzle is the K1000 setting for “Retain Device Uptime Data”. You’ll find this in the General Settings control panel; By default it is configured for 6 months- adjust it to longer than your planned reporting interval for best results.

Hope that helps!

Thanks for the questions – keep them coming!
—Dr. K

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