K2000 Deployment Appliance version 3.7 – Service Pack 1

We are pleased to announce the immediate release of Service Pack 1 for the Dell KACE K2000 Deployment Appliance version 3.7. The K2000 Systems Deployment Appliance makes it easy to fulfill all of your organization’s systems provisioning needs with capabilities for inventory assessment, OS and image deployment, user state migration, system configuration, application installation, and recovery. The K2000 improves deployment efficiency and reliability while reducing deployment time and bandwidth consumption with features such as multicasting for Windows and Mac OS X and a powerful task engine that automates pre-installation and post-installation tasks.

Service Pack 1 comprises the following enhancements:

  • Upgrades the operating system of the appliance to FreeBSD 10 for new appliances and virtual appliances
  • Adds support for hosting a virtual appliance on Hyper-V (RSA is not supported on Hyper-V)
  • Introduces a new strong password policy for the appliance
  • Improves the deployment workbench and the driver feed
  • Additional security, performance and stability improvements

Service pack 1 is available for immediate download through the Dell Software support portal at:

Best wishes!

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Dell KACE now supports inventory, asset management, service desk and reporting for Chromebooks!

With the latest release of the K1000, Dell KACE has become the first systems management
solution in the market to support Chromebooks.  KACE offers asset and inventory management, service desk and reporting functionality for Chromebooks along with the rest of the IT environment, including Windows, Linux and UNIX servers, Windows PCs, Mac computers, Windows tablets, and connected non-computer devices such as printers, projectors, routers, etc.

Features include:

  • Device discovery and inventory of all network-wide hardware and software, including computers, servers, Chromebooks, as well as connected non-computer devices, such as printers, projectors, IT telephony, etc.
  • Asset management for comprehensive asset tracking and compliance reporting
  • Service desk and end user portal tightly integrated with K1000’s other capabilities and workflows, and with the K1000 GO Mobile Application

Click on the links below to learn more about the K1000 Management Appliance and its Chromebook functionality:

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Dell KACE K1000 provides anypoint management to tame network device proliferation

IT environments are becoming increasingly more diverse and complex, and consequently harder to manage. Mobility, along with more and more “smart” devices (i.e. the Internet of Things) has led to a significant increase in the number and types of devices that are connected to corporate networks, devices that you must now track,manage and secure.

Proliferation of New Devices in IT Environments

Dimensional Research, December 2014, Sponsored by Dell

The scope of the problem becomes even larger when you also consider the number of different platforms that need to be managed – these include Windows, Windows Server, Mac OS X, Linux, UNIX, Chromebook, iOS and Android. Issues and concerns may include:

  • Lack of visibility over all of the devices accessing the corporate network, which results in security and compliance concerns, and can lead to increased downtime for key systems, devices and applications. This can reduce productivity and result in frustrated end users.
  • Having to use multiple tools to manage a heterogeneous environment consumes budget and human resources, introduces complexity in managing the business, and can lead to console fatigue.
  • Adoption of non-Windows-systems – such as Chromebooks or Linux devices – becomes an entirely new challenge, especially due to the lack of integration of these platforms with a primary systems management solution for such key functions as asset lifecycle management and service desk.

All of these factors are driving the imperative for you to make anypoint systems management a higher priority. If your organization previously felt that it could ‘get along’ without a comprehensive systems management strategy, you are likely now feeling the pressure to find a comprehensive “anypoint” systems management solution, one that is both easy to use and addresses all of your concerns.

The Dell KACE K1000 Systems Management Appliance (K1000) provides you with that solution. The K1000 provides comprehensive systems management for computers and servers, including discovery, inventory and asset management, software distribution, patch management, policy enforcement and service desk. And the latest release of the K1000 (available in March 2015) strengthens the focus on anypoint systems management and delivers greater visibility across your entire IT environment. New and enhanced functionality expands the types of devices managed by the K1000 to Chromebooks, Windows servers and network connected non-computer devices.  We have also made improvements to the usability of a number of K1000 components. With this release, the K1000:

  • Becomes the first systems management solution to inventory Chromebooks – the information is integrated into K1000’s asset management, reporting, alerting and service desk workflows to provide comprehensive asset lifecycle management for Chromebooks
  • Expands its server management capabilities by introducing log, threshold and application monitoring for servers
  • Extends its agentless inventory capabilities to Windows servers and PCs to allay any concerns over agent-related performance issues on mission critical servers
  • Enables you to gather actionable data from connected non-computer devices – printers, projectors, power back-up devices – and integrates that data with K1000’s reporting, alert and service desk workflows to enable pro-active device maintenance
  • Delivers simplified deployment and ease of use through a redesigned interface and enhanced functionality for patch management, service desk agent deployment and software asset management

You can find out more about the latest enhancements to the K1000 by attending a live demo or by visiting or

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2015 Dell KACE Backyard Boot Kamp Schedule Announced!

Dell KACE Backyard Boot Kamp – Classrooms in a city near you!

You saw it here first! We’re extremely pleased to announce the 2015 Backyard Boot Kamp schedule! We’ll be in multiple cities from March until October in North America.

Location Dates Registration Link
Santa Clara, CA March 2-6
Austin, TX March 16-20
Herndon, VA April 20-24
Toronto, ON May 4-8
Vancouver, BC May 11-15
Chicago, IL May 18-21
Austin, TX June 1-5
Aliso Veijo, CA June 15-20
Toronto, ON July 6-10
Vancouver, BC July 13-17
New York, NY August 3-7
Chicago, IL August 10-14
Santa Clara, CA October 5-9
Austin, TX October 12-16

We want you to learn all the latest tricks and tips for using your Dell KACE Appliance. That’s why we’re bringing our popular training directly to you. Register today for multiple days of instructor-led training that will refresh or enhance your skill set and empower you to save even more time and money with your Dell KACE Appliances.

Don’t miss the fun and educational event that will enable you to not only extract maximum benefit from your Dell KACE Appliance, but also gain advice for using Dell KACE in your environment — directly from the experts. You’ll also get to know your fellow users in the local Dell KACE community, and in many cases- attendees benefit from minimal travel expenses and time away from the office.

How are the classes structured?

  • Dell KACE Boot Kamp training includes 3 days of K1000 Systems Management Appliance training, and/or 1 day of K2000 Systems Deployment Appliance training . You’ll gain step-by-step guidance to help you with initial agent provisioning, software management, patch management, user roles, inventory, scripted installations, native imaging, and deep-dives into many other features and concepts.
  • Each classroom is limited to 15 attendees per instructor, so you’ll have plenty of opportunity to interact, ask questions, discuss ideas, and more. Each instructor is a Dell KACE expert and they have more experience than you can imagine. Your classroom equipment will have virtual appliances just for you to explore and learn with- no shared equipment.
  • Each day begins at 9:00 am (earlier if all attendees are present), and we conclude around 4:00 pm. This might seem like a short day, but we pack a lot into the day! This also minimizes impact with attendees who commute.
  • Registration includes classroom and materials only. No meals will be provided. Drinks and light snacks will be available during the day. Meal times are scheduled longer than 1 hour to accommodate off-campus meals, however many locations offer on-site cafes. Travel and accommodations are not provided by, or arranged by Dell.

Should I attend?
We think so, but here’s some information that might help you decide. Boot Kamps are designed specifically for new users, or those desiring a skills refresh. They are not intended for advanced KACE users, nor should they be considered a replacement for JumpStart training that was purchased with your appliance. Boot Kamps are usually best attended by:

  • New team members that may not have attended JumpStart
  • Team members seeking overall product knowledge
  • Team members who haven’t used the appliance in some time
  • Team members that prefer to practice and learn in a non-production environment
  • Those preparing to implement new features of the appliances that were previously not in use.
  • Anyone seeking to gain new knowledge and experience with the K1000 and K2000 appliances.
  • Anyone wanting to sharpen their skills to gain the most from Dell World User Forum 2015

Seats are extremely limited for these events, so register now!

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Quick and easy imaging for Macs and Windows PCs, servers and tablets with the Dell KACE K2000!

The newest release of the Dell KACE K2000 Deployment Appliance makes multi-platform deployment dramatically easier with multicasting for Apple Mac computers and a brand new user interface allowing organizations to quickly roll out large numbers of Macs along with Windows PCs. Customers also have the ability to remotely deploy Windows tablets over the network, in conjunction with the Dell KACE K1000 Management Appliance. With its expanded deployment capabilities and new easy-to-use interface, release 3.7 of Dell KACE 2000 increases performance and reliability for multi-platform OS deployment and makes it available to organizations of all sizes.

Organizations can save a significant amount of time by leveraging the new features of the K2000:

  • Multicast imaging for MAC OS X with simultaneous deployment to large numbers of Macs
  • Automated deployment of images to Windows tablets over the network, in conjunction with the Dell KACE K1000
  • An intuitive new user interface that improves user experience and productivity and includes a customizable dashboard, new contextual help and user defined persistence

 To learn more about the K2000, click on the following links:

For additional information, contact us at (877) MGMT-DONE/(877) 646-8366 or email us at

Happy Imaging! :)

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