Oct
22
2014

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Oct
22
2014

Dell World User Forum – Three Seasoned Veterans Tell You Why It’s Worth It

Still deciding whether to spring for Dell World User Forum 2014? It’s coming up November 4-7 in Austin, and we’re doing everything we can to make it easy for you to attend. I want to point out a few highlights of what you can expect, especially as a KACE customer, then I’ll let a few DWUF veterans tell you about their ROI.

BOGO and a free pass to Dell World

User Forum is a lot more than panels and exhibits. User Forum brings you together with the Dell experts – engineers, architects, product managers – who build and support the products you work with day in and day out. It’s your chance to come in with a five-pound bag of questions and get them answered face to face, whether in a lab, at the Geek Bar or in a hallway.

User Forum features hands-on labs in which you can finally sit down for that hour you’ve been promising yourself and dive deep into Dell products like KACE appliances. As soon as you get back to the office – and sometimes even before then – you’ll start to see a return on your investment in productivity.

And speaking of investment, we have two financial incentives for you:

  • Your User Forum pass includes a pass to the Dell World main track event as well. Catch keynotes and presentations by Peter Diamandis of the X PRIZE Foundation, Erik Brynjolfsson of MIT and Michael Dell of – well, you know which company he works for.
  • We’re running a BOGO – a Buy-One-Get-One offer so you can share a pass with a colleague at no additional charge.

If you or your organization is a current Dell customer, User Forum is the place for you.

Sessions

Here are some of the most popular KACE sessions and labs to look for:

  • K1000 Advanced Topics. Our engineers will help you understand what’s under the covers of your K1000. You’ll take away a deeper understanding of how best to use this systems management platform in your environment.
  • Software Packaging/Scripting. We’ll talk about packaging, with real-world examples of tough deployments.
  • Software Distribution. We’ll go beyond the basics to some unconventional wisdom around deploying software, including large installers, complex installers and repackaging.
  • Patching: Getting Started, and Going Beyond Basics. Learn how to patch your environment with the K1000, then design a sustainable patching system with integrated automation and reporting.
  • Troubleshooting the K1000. Understanding how to debug is a skill all admins should hone regularly.

We’ll cover these topics and more in breakout sessions, self-paced labs and hands-on labs led by instructors.

3 veterans weigh in on Dell World User Forum

But you don’t have to take my word for it. I asked a few real-world system administrators why they think User Forum is worth it. Here are some of their answers:

  • Ron Falkoff, System Analyst, Mary Institute and Saint Louis Country Day School (Missouri)

“User Forum was productive for us because it accelerated our use of the KACE appliances. This is when we can raise specific issues we are having with others during birds-of-a-feather, or just with our peers in other industries having the same experiences.

“On the way home one year, I implemented Smart Labels from San Francisco Airport, they populated by the time I got to O’Hare, and I began using them when I got to the St. Louis Airport. Another year, I fixed patching remotely on my appliance while talking to an expert at the Geek Bar.

“I would tell people to not miss the product feedback, and to go to one session outside their comfort zone.”

  • Stacy Crotser, Computer Lab Administrator, Sam M. Walton College of Business, University of Arkansas

“I got some great stuff out of the instructor-led labs. Getting to watch a presentation, then jumping right in to try it myself was fantastic! I learned lots of techniques and implemented them when I got home. I have referred time and again to the USB key with all the instructor-led presentations and training sessions. That USB key was the single best thing I have EVER gotten from a conference, and I got value out of it all year long.

“If you are a KACE administrator, then the User Forum is a MUST! There was more information jam-packed into the conference than you could pick up otherwise in a whole year.”

  • Deedra Pearce, Director of Information Systems, Green Clinic Surgical Hospital (Louisiana)

“Before I attended User Forum, I didn’t interact much with our KBOXes; I did what I needed to do, then got right out, so I didn’t realize all the capabilities they had. At User Forum it was so nice to see all the software integration, especially with all our other appliances. As soon as we returned, we got involved in the 6.0 update and couldn’t wait to use the new user-friendly dashboard we’d learned about.

“As IT director I learned so much at User Forum. I’ve been able to help make our CIO’s daily job so much easier in the past year as I’ve learned more about the system. User Forum has helped me develop a relationship with Dell, and especially with the KACE team.”

Your turn

So there you have them – three seasoned veterans telling you why Dell World User Forum 2014 is worth it. As KACE training lead, I keep in regular contact with peers at lots of companies using KACE. The networking and user base at User Forum grow steadily year upon year.

  • Have a look at the User Forum agenda and start picking out the labs and sessions you want to attend.
  • Double your internal expertise by grabbing your BOGO now. Register for User Forum and get a pass to all Dell World sessions.
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Oct
20
2014

K1000 version 6.2 is available!

K1000 v6.2 is now available for all customers. For new features, system requirements, upgrade instructions, resolved issues, and known issues, please see the K1000 v6.2 Release Notes available here.

Please note the following upgrade paths:

Server:

Current K1000 Server Version Upgrade Path to K1000 6.2 GA
K1000 Server 5.5x Upgrade to server 6.0.101863, then upgrade to server 6.2.
K1000 Server 6.0.101863 or 6.0.101864 Upgrade directly to K1000 Server 6.2.
K1000 Express 6.1.104129 or 6.1.106767 Purchase full K1000 license, then upgrade directly to server 6.2.

Agent:

Current K1000 Agent Version Upgrade Path to K1000 6.2 GA
K1000 Agent 5.4x and lower Upgrade to Agent 5.5.30276, then upgrade to Agent 6.2.
K1000 Agent 5.5.30276 and higher Upgrade directly to K1000 Agent 6.2.
  • The K1000 Server 6.2.109329 upgrade kbin is available here
  • The K1000 Agent Bundle 6.2.1020 kbin is available here
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Oct
16
2014

Great news! Our BOGO offer has been extended!

Register Now!

Dell World User Forum (#DWUF) brings together Dell Software technical users from organizations across the country and exposes them to the most up-to-date technical, deep-dive content, hands-on labs and demonstrations for the critical Dell Software products that you use to run your business, including:

  • Endpoint Systems Management (KACE)
  • Data protection – backup/recovery, archive, de-dupe, etc.
  • Identity and Access Management (IAM) – single sign-on, privileged access, etc.
  • Network Security – Next-generation firewalls and secure access solutions
  • Database management – for Oracle and SQL Server
  • System and storage performance monitoring – traditional and virtualized
  • Data and application integration
  • Business intelligence (BI) and data analytics
  • Cloud management
  • Windows migration and management
  • Mobile device and Enterprise Mobility Management (EMM)
  • Dell Software appliance-based and “as a service” based offerings

New for 2014, we are offering “solution-oriented” sessions featuring intelligent combinations of individual Dell Software offerings stacked together to help you do more with Dell, and reduce the amount of vendors needed to meet the needs of your most important use-cases.

Attend the Dell World User Forum (#DWUF) and benefit from its specific focus on infrastructure and operations-oriented content. Plus, gain access to the Dell World (#DellWorld) main event, keynotes and sessions to round out your experience and discover the full capabilities of Dell’s most up-to-date hardware, software and services solutions for today’s hottest IT mega-trends, including Mobility/BYOD, Big data, Cloud, Security, and more.

Want to hear more about the event?

Watch this KKE from September 11th: Sneak Peek at Dell World User Forum 2014

Register Now >>View Agenda >>

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Oct
15
2014

Here’s what’s coming up in KACE Kontinuing Education

KACE Kontinuing Education (KKE) is an ongoing free supplement to JumpStart training. Each week we offer new topics and/or revisit popular ones. Pay close attention to the session time, language, and topics that you’re interested in.

 

October 14 English Open Forum- Anything you want!
October 14 English K1000 – Getting Assets off the Ground
October 15 English Understanding Device (Remote) Actions
October 16 English Open Forum: Discussion and Questions
October 21 French K2000 – déploiement : script ou Image (WIM vs K-Image)?
October 21 English Open Discussion Forum
October 22 English Patching Basics
October 23 English Bring your questions! Open Forum
October 23 German K2000 und Treiber
October 28 English Introduction to Software Distribution on the K1000

The complete list along with registration information, and recordings are always available at www.kace.com/KKE. Send ideas for topics you’d like added!

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