If you own a Dell KACE appliance then you know, the sky parted, rays of sunshine came shining down upon your face, birds began to sing, and your little heart went pitter-patter as you quickly and easily unleashed the awe inspiring power of the KACE Appliance. For all of you IT admins who don’t own a KACE Appliance, you’re either a bit of a masochist, were very bad in your past life and have been reincarnated into a life of IT hell, or you haven’t been exposed to the glory of the KACE Appliance; in any case, I bet your IT job is a bit rough right now.
Well, what if we told you that we’ve one-upped the awesomeness of the KACE Appliance and have made it even easier? You’d probably tell us that it’s an IT urban legend. Well, get ready, because we’re myth busting.
Dell KACE now offers our appliance-based products with new remote configuration capabilities from Dell Services*, because let’s face it, sometimes you just don’t have the time and bandwidth to do it all yourself.
With Dell’s professional services for KACE, experts can now handle remote configuration tasks related to asset management, patch management, service desk and software distribution for you, resulting in faster service and also lower costs through the elimination of travel and time associated with on-site support.
In addition to system configuration, Dell’s new services help IT admins create custom reports. For example, you can work with Dell experts to create custom reports for the K2000 Appliance to accelerate planning for a Windows 7 migration. Or for the K1000 Appliance, Dell experts can create a custom report that shows the latest status of software updates and patch management tasks. And as always, the new Dell KACE services have been engineered to be monitored and viewed via smart phones. Find out more about Dell KACE professional services.