Tag Archives: ITNinja


Dell KACE K1000 provides anypoint management to tame network device proliferation

IT environments are becoming increasingly more diverse and complex, and consequently harder to manage. Mobility, along with more and more “smart” devices (i.e. the Internet of Things) has led to a significant increase in the number and types of devices that are connected to corporate networks, devices that you must now track,manage and secure.

Proliferation of New Devices in IT Environments

Dimensional Research, December 2014, Sponsored by Dell

The scope of the problem becomes even larger when you also consider the number of different platforms that need to be managed – these include Windows, Windows Server, Mac OS X, Linux, UNIX, Chromebook, iOS and Android. Issues and concerns may include:

  • Lack of visibility over all of the devices accessing the corporate network, which results in security and compliance concerns, and can lead to increased downtime for key systems, devices and applications. This can reduce productivity and result in frustrated end users.
  • Having to use multiple tools to manage a heterogeneous environment consumes budget and human resources, introduces complexity in managing the business, and can lead to console fatigue.
  • Adoption of non-Windows-systems – such as Chromebooks or Linux devices – becomes an entirely new challenge, especially due to the lack of integration of these platforms with a primary systems management solution for such key functions as asset lifecycle management and service desk.

All of these factors are driving the imperative for you to make anypoint systems management a higher priority. If your organization previously felt that it could ‘get along’ without a comprehensive systems management strategy, you are likely now feeling the pressure to find a comprehensive “anypoint” systems management solution, one that is both easy to use and addresses all of your concerns.

The Dell KACE K1000 Systems Management Appliance (K1000) provides you with that solution. The K1000 provides comprehensive systems management for computers and servers, including discovery, inventory and asset management, software distribution, patch management, policy enforcement and service desk. And the latest release of the K1000 (available in March 2015) strengthens the focus on anypoint systems management and delivers greater visibility across your entire IT environment. New and enhanced functionality expands the types of devices managed by the K1000 to Chromebooks, Windows servers and network connected non-computer devices.  We have also made improvements to the usability of a number of K1000 components. With this release, the K1000:

  • Becomes the first systems management solution to inventory Chromebooks – the information is integrated into K1000’s asset management, reporting, alerting and service desk workflows to provide comprehensive asset lifecycle management for Chromebooks
  • Expands its server management capabilities by introducing log, threshold and application monitoring for servers
  • Extends its agentless inventory capabilities to Windows servers and PCs to allay any concerns over agent-related performance issues on mission critical servers
  • Enables you to gather actionable data from connected non-computer devices – printers, projectors, power back-up devices – and integrates that data with K1000’s reporting, alert and service desk workflows to enable pro-active device maintenance
  • Delivers simplified deployment and ease of use through a redesigned interface and enhanced functionality for patch management, service desk agent deployment and software asset management

You can find out more about the latest enhancements to the K1000 by attending a live demo or by visiting www.kace.com or http://software.dell.com/products/kace-k1000-systems-management-appliance/.

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Ready for Linux?

Linux is here to stay. It’s been around in some flavor or another for a long time, and it can find its roots in the earliest days of code. It’s fast, flexible, open, and it’s growing. Linux is a bit like a jelly bean factory- lots of flavors, most of them tasty, and at least on that makes you cringe. You already have some form of Linux running, and maybe you don’t have to be an expert today, but proficiency starts with usage.

Maybe you’re ready to make the leap and install Linux on your primary desktop device, but most folks aren’t. Maybe you are already a Linux master, and you need more security. Guess what you can do- load up a Linux distro on a USB drive and run it safely, portably, securely, and most importantly- flexibly. One of our acclaimed training advisors, Mike Pace, took the time to write up an example for creating an encrypted bootable USB on ITNinja.com for you. He goes into a distro called Mint, but there’s loads of flavors, and many of them are capable of running from a flash drive. There’s even a website (pendrivelinux.com) that’s gathered many instructables for exactly this purpose actually.

Check out the blog, and review some details of getting started into your next adventure of learning at http://www.itninja.com/blog/view/create-a-bootable-encrypted-usb-running-linux-mint-16

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Are you a collaborator?

ITNinja, Kace Konnect, and Kace UserVoice are all great ways to get involved. With thousands of users, and countless posts, tips, blogs, conversations, and much more – you’re sure to find value for you and your organization.

ITNinja provides an IT collaborative community that serves as a fun destination for IT professionals to share with one another. While the focus is on topics of interest to the IT professional, ITNinja’s unique content stems from a knowledge base of over 350,000 software titles. You can browse and contribute to these software title topics and other topics, such as deployment, management, configuration, and troubleshooting. ITNinja provides a home where you can have an open exchange of ideas, share your IT related tips and content, and enjoy an engaging reputation system that rewards you for your participation.

KACE Konnect is an online community for you- our most valued and important customers. Earn points and rewards for doing what you’re already doing: having conversations about systems management. By completing challenges within the “kommunity”, you showcase your experience and knowledge with Dell KACE and meet other users.

UserVoice – At Dell KACE, their are many factors that help drive our focus in enhancing and expanding our products. No area of input is as important to us as customer feedback. You know our products, you depend on them and you push them to their limits. If you want to see something improved or added, UserVoice is the best way to get your voice heard. See something someone else has suggested that resonates with you? Vote for it! Have an idea not yet shared? Add it!

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KACE’s Favorite Things

Oprah doesn’t get to corner the market on favorite things… At Dell KACE – We like YOU! Some of our favorite things include your blogs, tweets, social posts, and more:

Twitter: “Using KACE K1000 and K2000 to make my IT life easier. If you haven’t checked out @DellSysMgmt yet, maybe it’s time you did.”

Facebook: “I don’t know what I would’ve done trying to push out the SBAC Secure Browser to over 3000 computers without KACE. Here’s the formula: 1 Distribution Package + A set of labels + “Click Save” + go home = SBAC Browser on 3000 computers. FTW!”

Kace Konnect: What Are Some Ways That You Are Going “Green”? “Implementing more virtual servers and desktops.”

ITNinja Blog: “To execute the thing you want to run in the elevated CMD, just locate the file, hold down the Shift button, Right click with the mouse, and select ‘Copy as Path’”

Keep the Konversation going! We love to hear it!

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Best Practices for Migration from Windows XP – Phase II: Applications

Microsoft support for Windows XP ends on April 8, 2014.  Yet, Windows XP still remains the second most popular operating system out there behind Windows 7 – with close to 30% of the world’s PCs are still running on Windows XP.  Dell Software has established a four-phase process for successful and timely migration of your devices from Windows XP to Windows 7 or 8, and provides the tools to automate and simplify each step:

This is the second in a series of four blog posts discussing each of these phases.

Phase II – Applications:  Testing, remediation and repackaging

Once you have completed the first step in your migration process and determined what hardware and software will be migrated over to the new OS, you must then make sure that all of your business critical applications will work as intended with your new Windows 7 or Windows 8 OS.  Testing for application compatibility and remediating any issues that arise is, therefore, a critical mandate for organizations in the midst of a Windows migration project.

Each application that needs to be migrated must be tested for compatibility with the new Windows environment.  Dell’s experience shows that more than 60 percent of applications need some minor compatibility fixes, and that this process can take up the most time in the migration process.  In fact, according to a recent survey by Dimensional Research (sponsored by Dell), Application compatibility was the top challenge faced by organizations in their migration projects.

Of course, testing for and remediation of compatibility issues is often easier said than done, especially given the huge application sprawl that has taken place in many organizations – this is why a through inventory and rationalization of applications in Phase I is key to a timely and successful migration project.  Not only are you faced with a large number of rogue applications that are not supported by IT, in many instances, these applications have become business-critical and you are now faced with no choice but to support them in the new OS environment.   You must, in many instances, also worry about ensuring compatibility with browsers for your web-based applications as Windows 7 or 8 do not support earlier versions of Internet Explorer, while your organization might have a number of older web-based applications that will not work on the latest browsers.

The Dell ChangeBASE solution can help you improve the speed, quality, and consistency of this process by automating application compatibility testing, remediation, and repackaging, saving you a great deal of time, money and headaches.   ChangeBASE enables you to automatically assess application suitability for target environments, reducing the time, cost and effort involved.  ChangeBASE also applies automated practices to remediate issues identified during testing and  provides detailed reports and guidance to help speed up remediation.

In addition to automated solutions like ChangeBASE, user forums can also be a great resource to help you with your migration project.  These forums provide real life testing, compatibility and remediation tips from those who have already been through the process.  ITNinja, a rapidly growing community of IT professions, is a great resource with rich application deployment data, where IT administrators can go to get testing and packaging tips on a number of applications.  One of the key advantages of ITNinja is integrated with the Dell KACE appliances.  Users of both the K1000 Management Appliance and the K2000 Deployment Appliance can access application packaging information on ITNinja directly from their appliances.  In addition, the appliances automatically pull deployment tips from the ITNinja community and directly to the console and displayed contextually.

To find out more about how the KACE Appliances and the ChangeBASE solution can help you with your Windows Migration project, please see:

A joint IDC and Dell KACE webinar on Windows Migration

A Dell Whitepaper on Windows Migration

A Dell Whitepaper on IT Inventorying

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