The K1000 has the ability to import or export Resources. While this is often an overlooked feature, it can be an excellent utility for various purposes. These resources can be E-Mail Alerts, Managed Installs, Processes, Queues, Reports, Scripts, Smart Labels, Software Inventory, and Custom Ticket Rules.
So, if you have a specific software installer or one of the other items available for import/export you can export and save them. This could be for a very specific backup purpose, or archiving older tasks off of the appliance for care & feeding, but it is mostly designed for sharing information between Org’s if you have a K1200, or multiple appliances if you have more than one, and other K1000 customers to reduce the amount of work we all do!
If you are exporting resources they will be placed on the \\kboxhostname\clientdrop. If you are importing resources you will need to place them at this same location. If you are exporting resources for archiving or sharing, don’t forget to delete the files after you’re finished moving/sharing them.