Tag Archives: K2000


Dr. K’s Korner – Ideas For Success


This segment will take a look at Rich Trouton’s various shell scripting examples and how they might be useful when deploying OS X images. Rich is a Mac system admin and author of Der Flounder, an excellent resource for all things OS X administration. The following script examples can be found at Rich’s github repository. Many of these snippets will save you time from having to configure mundane settings or tweaking the more consumer oriented behavior of OS X. These scripts might be useful from the K1000, or the K2000- Depending on what you’re trying to accomplish, and when. Let’s dive into a few select portions of the scripting:

We can easily set/adjust a time zone during/after the imaging process so it’s set how we like it:

 # Run systemsetup -listtimezones to see what options you might want to use in $TimeZone- Example "US/Central" or "US/Eastern" # Set the time zone: /usr/sbin/systemsetup -settimezone $TimeZone

If ever we want to use a disk for Time Machine, we’ll set it up. No need to ask for every hard drive I attach. A simple bit of scripting that saves your help desk from getting calls whenever someone plugs in an external drive:

 # Disable Time Machine's pop-up message whenever an external drive is plugged in defaults write /Library/Preferences/com.apple.TimeMachine DoNotOfferNewDisksForBackup -bool true

Unify the Finder display format every time it opens so users can be more productive:

# Configure Finder to use Column View defaults write /System/Library/User\ Template/English.lproj/Library/Preferences/com.apple.finder "AlwaysOpenWindowsInColumnView" -bool true 

An excellent security tweak, this locks down the environment so users can’t either intentionally or accidentally login as root and seriously cause some damage to the local system:

 # Disable root login by setting root's shell to /usr/bin/false dscl . -create /Users/root UserShell /usr/bin/false

SSH allows for some remote management, like VNC that you might want/need as an administrator:

# Turn SSH on systemsetup -setremotelogin on

Disabling Gatekeeper isn’t necessarily a great idea, but it might be desired in some situations:

# Turn off Gatekeeper spctl --master-disable

As you can see, Mr. Trouton’s scripts can save you a lot of time and money. If you need to do something to one Mac, there’s a fair chance you need to do it to more, so write a script and make it easy! We have barely scratched the surface of all of the different scripts available, so do check out the github repository in addition to the endless possibilities that you’ll find via your favorite search engine. If you want to do something to multiple devices, there’s probably a solution out there- don’t be afraid to try and/or ask in ITNinja forums.

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K2000 Kloser Look: How driver management works

Drivers are stored on the Samba shares within your K2000 Deployment Appliance. The K2000 exposes 2 driver-related shares:

  • Drivers
  • Drivers_Postinstall

What are these folders for? Each serves a different purpose, but in a nutshell- Drivers is for drivers used during OS install for either starting the installation, or providing drivers TO the installer; Drivers_Postinstall is used after the installation of a Scripted Install, in order to enable

DRIVERS folder: This folder contains a folder for every OS supported, and two folders for KBE (one for the KBE 32-bit and another for the KBE 64-bit).

What’s the difference in KBE folders/drivers and the rest? Well, KBE is Windows PE, and therefore it needs some minimal drivers in order to install Windows.
You may need to include the drivers for storage and network, but not much more. We only recommend including the bare minimum drivers needed for the KBE to be able to access the disks of the device that it is booting from, and the network driver to communicate to the K2000. Do not add to these folders drivers for video, sound or other devices.

Which driver’s platform I need to add for KBE? KBE (KACE boot environment) is a special version of Windows PE based on either Windows 7 or 8, so you need to download drivers for the PE version your boot environment is based upon. The following table clarifies the drivers you will need:

Using PE Version Drivers
WAIK for Windows 7 WinPE 3.0 Use drivers for Windows 7
ADK for Windows 8 WinPE 4.0 Use drivers for Windows 8
ADK for Windows 8.1 WinPE 5.0 Use drivers for Windows 8.1

IMPORTANT Due to the fact that there are only 2 folders for KBE drivers, one for the 32-bit and the other for the 64-bit version, and not a couple of folder for every type of WinPE/WAIK, remember that only one type of drivers at time can be in that folder. Do not mix Windows 7, Windows 8 and Windows 8.1 drivers in these folders.

Drivers_Postinstall folder: Under this folder you need to add all the drivers that the machine will need after the scripted install is finished (Its ‘normal life’) like storage, network, audio, video etc etc… If your machine is a Dell machine the Driver Feed functionality does most of the job for you; Library -> Driver Feed allows us to search for the device and OS to and download the driver packages. If your machine is not a Dell machine, or you need to add additional drivers, you will need to add them under this directory.

See more at: http://www.itninja.com/blog/view/a-syncretic-overview-on-management-works-in-k2000-3-5-3-6

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Backyard Boot Kamp 2014

More cities and continents than you can shake a stick at! Visit the event website for the full list. Some cities are still in the final stages of coordination and have a pre-registration link; When you pre-register we will reach out to you the moment registration opens so you can book your seat!

Choose either a K1000, or K2000 track, or all three days for maximum training value! You’re coming anyways- get every minute you can out of the classes!

Backyard Boot Kamp is designed specifically for new users or those desiring a skills refresh. While we do go beyond the basics, these courses may not be appropriate for some more seasoned KACE users. Check out the event site for details on topics, locations, and dates. Have more questions? Send us an email and our friendly BBK team will help you out. KACE_Boot_Kamp@Dell.com

Remember – seats are extremely limited for these training events, so register now for the city or time frame that best suits your needs!

Locations – North America

Location Date Registration Link
Herndon, VA April 1-3 Register Here
Toronto, ON (Canada) April 22-24 Register Here
Atlanta, GA May 13-15 Register Here  *Just Added*
New York, NY TBD Coming Soon! Pre-register
Chicago, IL June 2014 Coming Soon! Pre-register
Dublin, OH July 2014 Coming Soon! Pre-register
Colorado Springs, CO August 2014 Coming Soon! Pre-register
Santa Clara, CA September 2014 Coming Soon! Pre-register
Vancouver, BC (Canada) TBD TBD Pre-register
*Locations/Dates subject to change

Locations – International

Location Date Registration Link
Bracknell, UK April 8-10 Register Here
Ireland April 2014 Pre-register
Sao Paulo, Brazil May 2014 Pre-register
Singapore June 2014 Pre-register
Paris, France July 2014 Pre-register
Frankfurt, Germany October 2014 Pre-register
Syndey, Australia November 2014 Pre-register
*Locations/Dates subject to change More to come! We will keep our events page updated with new dates and locations.


  • K1000 (2 days) – $1,195
  • K2000 (1 day) – $695
  • Pro Bundle (3 days) – $1,595

Registration includes, a limited edition USB drive loaded with goodies and all the knowledge you can soak in. No lunch will be provided.

Disclaimer: Materials/gifts given at this event may exceed $20. If you are a government employee attending this event, please be aware that Dell cannot provide guidance to you on the rules that may govern your acceptance of this event without payment by you. If you wish to pay for the value of your meal or gifts, please make a check payable to Dell KACE.

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Best Practices for Migration from Windows XP – Phase II: Applications

Microsoft support for Windows XP ends on April 8, 2014.  Yet, Windows XP still remains the second most popular operating system out there behind Windows 7 – with close to 30% of the world’s PCs are still running on Windows XP.  Dell Software has established a four-phase process for successful and timely migration of your devices from Windows XP to Windows 7 or 8, and provides the tools to automate and simplify each step:

This is the second in a series of four blog posts discussing each of these phases.

Phase II – Applications:  Testing, remediation and repackaging

Once you have completed the first step in your migration process and determined what hardware and software will be migrated over to the new OS, you must then make sure that all of your business critical applications will work as intended with your new Windows 7 or Windows 8 OS.  Testing for application compatibility and remediating any issues that arise is, therefore, a critical mandate for organizations in the midst of a Windows migration project.

Each application that needs to be migrated must be tested for compatibility with the new Windows environment.  Dell’s experience shows that more than 60 percent of applications need some minor compatibility fixes, and that this process can take up the most time in the migration process.  In fact, according to a recent survey by Dimensional Research (sponsored by Dell), Application compatibility was the top challenge faced by organizations in their migration projects.

Of course, testing for and remediation of compatibility issues is often easier said than done, especially given the huge application sprawl that has taken place in many organizations – this is why a through inventory and rationalization of applications in Phase I is key to a timely and successful migration project.  Not only are you faced with a large number of rogue applications that are not supported by IT, in many instances, these applications have become business-critical and you are now faced with no choice but to support them in the new OS environment.   You must, in many instances, also worry about ensuring compatibility with browsers for your web-based applications as Windows 7 or 8 do not support earlier versions of Internet Explorer, while your organization might have a number of older web-based applications that will not work on the latest browsers.

The Dell ChangeBASE solution can help you improve the speed, quality, and consistency of this process by automating application compatibility testing, remediation, and repackaging, saving you a great deal of time, money and headaches.   ChangeBASE enables you to automatically assess application suitability for target environments, reducing the time, cost and effort involved.  ChangeBASE also applies automated practices to remediate issues identified during testing and  provides detailed reports and guidance to help speed up remediation.

In addition to automated solutions like ChangeBASE, user forums can also be a great resource to help you with your migration project.  These forums provide real life testing, compatibility and remediation tips from those who have already been through the process.  ITNinja, a rapidly growing community of IT professions, is a great resource with rich application deployment data, where IT administrators can go to get testing and packaging tips on a number of applications.  One of the key advantages of ITNinja is integrated with the Dell KACE appliances.  Users of both the K1000 Management Appliance and the K2000 Deployment Appliance can access application packaging information on ITNinja directly from their appliances.  In addition, the appliances automatically pull deployment tips from the ITNinja community and directly to the console and displayed contextually.

To find out more about how the KACE Appliances and the ChangeBASE solution can help you with your Windows Migration project, please see:

A joint IDC and Dell KACE webinar on Windows Migration

A Dell Whitepaper on Windows Migration

A Dell Whitepaper on IT Inventorying

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Backyard Boot Kamp Atlanta is open for registration!

There are a lot of things to love about Atlanta. Music, Arts, Theater, Education, Museums, Great Food, Commerce,  Sports, Entertainment, Broadcasting, and more- There really is a lot is happening in Atlanta and we didn’t want to be left out since that’s obviously where all of the kool kids are hanging out!

If you’ve spent much time in the area, you know that summer isn’t one of the many things people enjoy about Atlanta- so we are bring Boot Kamp to town May 13-15 before it gets too hot. We know the city well, and we know that many of you do too. Join us for the latest and greatest product version training. We’ll bring the K1000 & K2000- you just bring your thinking kaps!

We’ve got Georgia on our minds- come see us! Click here to get started with registration: https://www.regonline.com/KACEAtlanta14

Not from Atlanta? That’s okay- it’s another great reason we selected Atlanta. Since we just can’t make it to every backyard in the world, we wanted to make sure a few “hub cities” made the list- Atlanta International Airport (ATL) is a hub for many airlines, so even I can get a direct flight from my tiny regional airport! If you find yourself but wishing we were coming closer to you- Atlanta might be the ideal location to join us.

Already pre-registered? Don’t delay! Pre-registration allows us to reach out to you when registration opens but does not guarantee a seat for you. 

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