Tag Archives: K2000


2015 Dell KACE Backyard Boot Kamp Schedule Announced!

Dell KACE Backyard Boot Kamp – Classrooms in a city near you!

You saw it here first! We’re extremely pleased to announce the 2015 Backyard Boot Kamp schedule! We’ll be in multiple cities from March until October in North America.

Location Dates Registration Link
Santa Clara, CA March 2-6 https://www.regonline.com/KACESantaClara201503
Austin, TX March 16-20 https://www.regonline.com/KACEAustin201503
Herndon, VA April 20-24 https://www.regonline.com/KACEWashingtonDC201504
Toronto, ON May 4-8 https://www.regonline.com/KACEToronto201505
Vancouver, BC May 11-15 https://www.regonline.com/KACEVancouver201505
Chicago, IL May 18-21 https://www.regonline.com/KACEChicago201505
Austin, TX June 1-5 https://www.regonline.com/KACEAustin201506
Aliso Veijo, CA June 15-20 https://www.regonline.com/KACEAlisoViejo201506
Toronto, ON July 6-10 https://www.regonline.com/KACEToronto201507
Vancouver, BC July 13-17 https://www.regonline.com/KACEVancouver201507
New York, NY August 3-7 https://www.regonline.com/KACENewYork201508
Chicago, IL August 10-14 https://www.regonline.com/KACEChicago201508
Santa Clara, CA October 5-9 https://www.regonline.com/KACESantaClara201510
Austin, TX October 12-16 https://www.regonline.com/KACEAustin201510

We want you to learn all the latest tricks and tips for using your Dell KACE Appliance. That’s why we’re bringing our popular training directly to you. Register today for multiple days of instructor-led training that will refresh or enhance your skill set and empower you to save even more time and money with your Dell KACE Appliances.

Don’t miss the fun and educational event that will enable you to not only extract maximum benefit from your Dell KACE Appliance, but also gain advice for using Dell KACE in your environment — directly from the experts. You’ll also get to know your fellow users in the local Dell KACE community, and in many cases- attendees benefit from minimal travel expenses and time away from the office.

How are the classes structured?

  • Dell KACE Boot Kamp training includes 3 days of K1000 Systems Management Appliance training, and/or 1 day of K2000 Systems Deployment Appliance training . You’ll gain step-by-step guidance to help you with initial agent provisioning, software management, patch management, user roles, inventory, scripted installations, native imaging, and deep-dives into many other features and concepts.
  • Each classroom is limited to 15 attendees per instructor, so you’ll have plenty of opportunity to interact, ask questions, discuss ideas, and more. Each instructor is a Dell KACE expert and they have more experience than you can imagine. Your classroom equipment will have virtual appliances just for you to explore and learn with- no shared equipment.
  • Each day begins at 9:00 am (earlier if all attendees are present), and we conclude around 4:00 pm. This might seem like a short day, but we pack a lot into the day! This also minimizes impact with attendees who commute.
  • Registration includes classroom and materials only. No meals will be provided. Drinks and light snacks will be available during the day. Meal times are scheduled longer than 1 hour to accommodate off-campus meals, however many locations offer on-site cafes. Travel and accommodations are not provided by, or arranged by Dell.

Should I attend?
We think so, but here’s some information that might help you decide. Boot Kamps are designed specifically for new users, or those desiring a skills refresh. They are not intended for advanced KACE users, nor should they be considered a replacement for JumpStart training that was purchased with your appliance. Boot Kamps are usually best attended by:

  • New team members that may not have attended JumpStart
  • Team members seeking overall product knowledge
  • Team members who haven’t used the appliance in some time
  • Team members that prefer to practice and learn in a non-production environment
  • Those preparing to implement new features of the appliances that were previously not in use.
  • Anyone seeking to gain new knowledge and experience with the K1000 and K2000 appliances.
  • Anyone wanting to sharpen their skills to gain the most from Dell World User Forum 2015

Seats are extremely limited for these events, so register now!

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K2000 Kloser Look: Pre-Installation Task Only Deployment Task Engine

We get asked from time to time how to deliver a deployment that only includes Pre-installation tasks. Perhaps you want to format devices before sending them out for donation/recycling or you want to perform an Offline User State migration without deploying an OS onto the device. Whatever the reason, this can be accomplished in a few quick steps!

  1. First, create a folder on your desktop and name it No Source Media. Within this folder, create a new text document and also name it “No Source Media”.
  2. Next, open up your K2000 Media Manager and enter your Hostname and Samba Share Password. For a name, enter “No Source Media”, select Windows x86 (or x64 if you plan to run 64-bit specific tasks) and browse to the folder you created on your Desktop. This will upload “blank” Source Media to be used with a Scripted Installation.
  3. Now you will need to create a new Scripted Installation, name it appropriately (Wipe Drives – No Source Media, for example) and choose the new No Source Media as your OS media and use the No Answer File option.
  4. You will now have the option to add Tasks to your deployment. Select only Pre-Installation Tasks and click Next and Finish to save your new deployment.

When you boot to your KBE, this “deployment” will be available to execute tasks you have associated. When the deployment reaches the OS installation portion of the deployment, it will fail and you will want to shutdown or restart the computer using the options provided.

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Mile High Backyard Boot Kamp

Oh, how we love Denver! There’s so much to see, so much to do, and so little time. We thought about skipping class and going to explore the city, but we would much rather explore the KACE appliances with you! Registration is open, and we’ve got a few seats remaining for the Denver Backyard Boot Kamp. More details and registration can be found at https://www.regonline.com/KaceDenver14.

We want you to learn all the latest tricks and tips for using your Dell KACE Appliance. We’ll be using K1000 v6.0 and K2000 v3.6 in the classroom, so if you aren’t using them yet, this is the perfect opportunity to get comfortable with them!

You’ll gain step-by-step guidance to help you with initial agent provisioning, software management, patch management, user roles, inventory, scripted installations, native imaging, and much more. Visit the event website for the full list of upcoming events and cities. Remember – seats are extremely limited for these training events, so register now for the city or time frame that best suits your needs!

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K2000 Kloser Look: Disable/Enable UAC

So you have upgraded your K2000 to 3.6 (and if you haven’t, why not?!), initiated a deployment to check out the new Task Engine, and noticed new tasks called “Disable UAC” and “Enable UAC” were added into your installation plan. Perhaps you had wanted UAC disabled in your deployment?  At first glance, these tasks look like they are going to enable UAC. However, the names of these tasks are not giving you the entire story.

First, lets understand why these tasks exist; These tasks were added so that UAC would be disabled when the Task Engine goes to install your Postinstallaion tasks in Windows. This was a common issue when deploying Postinstallation tasks without explicitly disabling UAC, so K2000 v3.6 added it into the deployment process. Since we did not want to disable UAC permanently, the Disable UAC task actually checks the current status of UAC and writes that value to a text file. UAC is then disabled and your Postinstallation tasks are processed.  Once the Postinallation tasks are finished we run the Enable UAC task, which reads the value in the above mentioned file and restores UAC to the previous setting. If UAC was enabled in the deployment, then it will remain enabled. If UAC was disabled in the deployment, it will remain disabled.

Deployments might have UAC enabled by default, such as a basic Scripted Installation. Maybe you want the deployment to have UAC disabled. This can be achieved by directly editing the value contained in the written text file, so when Enable UAC comes back around it will instead leave UAC disabled!  To find out more about the Disable/Enable UAC tasks, check out KB121713.

To find out more about the Task Engine, watch this recent KKE from the archives.

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Best Practices for Migration from Windows XP – Phase IV: Ongoing Maintenance

It has now been over two months since Microsoft ended support for Windows XP.  If you are still running any PCs on Windows XP, you are leaving yourself open to significant security and functionality concerns.   Nonetheless, Windows XP is still the second most popular operating system globally at around 25%[i].  If you have not started your XP migration project, it is urgent that you start now.

Dell Software has established a four-phase process for successful and timely migration, and ongoing maintenance, of your devices from Windows XP to Windows 7 or 8, and provides the tools to automate and simplify each step:

Phase I – Planning: Inventory, analysis, and rationalization

This is the fourth and last in a series of four blog posts discussing each of these phases.

Phase IV – Support: Ongoing maintenance

Once you have migrated your PCs off of Windows XP, the next phase you have to worry about is continuing support of these PCs in their new OS.  Support of your new Windows environment begins as soon as the first user’s system is migrated from Windows XP. Even though a modern release of Windows is deployed, these systems still need to be tracked, kept up to date, configured to your corporate standards, and secured.  This is necessary for ongoing health and performance of your systems as well as to make sure you are in compliance with applicable regulations and are getting the most from your IT investment.

For example, a number of industry-specific regulatory requirements, such as HIPAA for healthcare and PCI DSS for retail, mandate organizations to keep up to date inventory of their hardware and software and also require that software be kept current with patches and fixes.  Failed audits can lead to the suspension of certifications, fines, and public notification of non-compliance.  In addition, understanding and rationalizing your existing environment can continue to deliver long-term value by improving decision making – when to upgrade versus refresh hardware, deciding on on-premise versus software as a service in buying new software, renewing software license agreements, etc.

Ideally, you want to prepare for ongoing maintenance and support before migrating your systems to their new environment. You should select tools as part of your migration project that will, not only help you migrate off of Windows XP, but will also enable you to efficiently manage the entire lifecycle of your systems in their new OS – from deployment to inventory and asset management to security and support.  With automated tools that continue to track and manage systems, all of the effort that went into understanding and rationalizing the original environment can continue to deliver value in the new environment.

The Dell KACE K1000 Management Appliance can help you greatly with ongoing management and support of your systems in their new OS.  The K1000 makes tracking, updating, securing and managing systems a snap – for Windows, as well as MAC OSX and Linux systems. For IT administrators, the K1000 appliance provides extensive hardware and software inventory, patch management and software distribution, security audit and enforcement, and policy and configuration management functionality.

In addition, K1000 can help you support end users after they migrate.  Users moving from Windows XP to Windows 7 or Windows 8 must learn a new user interface. Participants in a recent Dell survey indicated they underestimated the amount of time needed for end-user training and support after their migrations. To help end users, the K1000 user portal that implements an IT service desk. Users can submit requests through email, through the web portal and on their mobile devices through a free app for iOS and Android devices. In addition, a knowledgebase is also available for self-help.

Complementing the K1000, the K2000 deployment appliance can help you image and deploy new systems and also reimage systems as necessary – change hands due to someone leaving or starting up, fix a problem with the system, etc.

To find out more about how the KACE Appliances can help you with your Windows migration and ongoing maintenance, please see:

A Dell webcast on end of XP support by Microsoft

A joint IDC and Dell KACE webinar on Systems Imaging

A Dell Whitepaper on Windows Migration

[i] www.netmarketshare.com , May 2014 data

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